IBEROSTAR QUETZAL - MR. IBEROSTAR VACATIONS

Av. Xaman-Ha, Lote Hoteler #2. Playacar
Playa del Carmen, QR
Mexico
Tel: 52-984-8772000
Fax: 52-984-8730424

The magnificent Iberostar Quetzal is a very popular All-Inclusive resort, nestled across 28 acres of lush jungle with a spectacular beachfront and artistic flair. Literally immersed in vegetation, stone laid walkways wind through a light forest of trees, with restaurants on raised platforms peering over lagoons filled with tropical goldfish.

This hotel operates in conjunction with a second hotel, the Iberostar Tucan, and the conjoined properties share a host of facilities on a 10-acre spread. A complimentary children's club and plenty of child-friendly food further sweeten the deal, making this a popular resort for families. Spring-breakers are discouraged by age-bracket policies (at least one person age 25 or older is required in each room).

Quetzal's lobby adheres to a Mexican colonial motif. The hotel shares six restaurants with the Tucan. The main buffet restaurant, Tulum, has an exhibition kitchen. The other dining areas include Marimba, which offers a Continental breakfast alternative and functions as a steak house and bar in the evening. Hacienda and Cozumel lay forth the Mexican food, and Gondola does Italian. Guests can choose dinner at one specialty restaurant for every two nights of eating buffet. Room service is another option, and four bars (one on the beach, one in the lobby, one a night club and one in the disco) keep guests happy.

A gigantic thatched palapa rises over the lobby, with statues of Mayan figures and a pyramid shaped kiosk bar. Covered marble walkways lined with blue pillars pass beneath Mayan arches, leading to specialty restaurants.

The Iberostar Quetzal resort is located directly on the fine sandy beach of Playacar, approximately 30 miles south of the Cancun International Airport and only minutes away from the town of Playa del Carmen. This unique hotel offers 350 rooms in individual Bungalow style buildings.

Surrounded by spacious, tropical gardens, this complex blends harmoniously into the landscape and features 350 elegant bungalow-styled guestrooms divided into three-story buildings. The guest rooms are well-standardized in 10 three-story structures fringed with thatched eaves. The cool marble floors, brisk air-conditioning, and cushioned sofas and armchairs make them refreshing respites from the balmy air, and the bright walls and Mexican artwork give them character Standard guestroom amenities include air conditioning with ceiling fan, private bathrooms with shower and hairdryers, private terrace or balcony, satellite color TV with remote control, mini bar, direct-dial telephones and in-room safe deposit boxes.

Activities center on the four pools that take up the central part of the hotel, and the complex holds plenty of palapa shade huts both here and on the beach to keep guests from frying to a crisp. Besides the main pool, which has an island whirlpool, guests enjoy an activities pool, a quiet pool and a children's pool. Three lighted tennis courts are on the premises, along with sailboards, kayaks and snorkeling gear at the beach. Indoor and outdoor spa services are available, but at a cost. A dive shop also operates on-site.

The hotel personnel is already waiting to make you enjoy our extraordinary world of "All Inclusive" Iberostar. Find specialty restaurants from many parts of the globe, refined or simple drinks, domestic or imported. Feel hungry at a very late (or very early) hour? No problem, there is always something to eat. Experience a great culinary offer and enjoy endless details. Our daily activities program offers a variety of social and recreational activities plus nightly entertainment featuring live music and professional dances.

So whether you are a family, couple, group, or traveling solo, make the Iberostar Quetzal your next Caribbean vacation destination. This hotel offers a fine compromise for those who want some of the back-to-nature allure of the smaller resorts with the closeness to Playa del Carmen's shopping and social scene.

IBEROSTAR QUETZAL HOTEL FACILITIES back to top
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking (Complimentary.)
Physician on Call

Shopping Mall Nearby (0.5 miles)

Pools
Number of Pools: 4
Outdoor Pools: 4
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool with swim up bar. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a Jacuzzi. The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.

Golf: NEARBY
Playacar Golf Club
Playacar's championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $120 (approx)
Cart Fee: Included
Club Rental Fees: $30 TO $40 (APPROX.)
Caddy: Mandatory
Lessons Available

Iberostar guests have special rates at the brand new golf course in Iberostar Playa Paraiso Resort. The new 18 hole course, designed by P.B.Dye, is named Iberostar Playa Paraiso Golf Course.

Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite

Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary

Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

"Stay At One, Play At All" - Guests staying at the Iberostar Quetzal, Iberostar Paraiso del Mar or the Iberostar Cozumel have complimentary daytime exchange privileges at any of these hotels. These exchange privileges do not include transportation between properties. Consult your hotel upon arrival for details and restrictions.

The resort is located within walking distance from town of Playa del Carmen and minutes from the archeological park Xcaret, and right next to an 18-hole golf course.

IBEROSTAR QUETZAL ROOM TYPES

JUNIOR SUITE RUN OF HOUSE
1 King Bed or 2 Double Beds
Air Conditioning, Fan, Balcony or Terrace, Hair Dryer, Telephone, Television, Satellite

STANDARD ROOM RUN OF HOUSE
1 King Bed or 2 Double Beds
Air Conditioning, Fan, Balcony or Terrace, Hair Dryer, Telephone, Television, Satellite

OTHER INFO
Bedding - 1 king or 2 queens
Occupancy limits - 4 adults, 2 children, 4 total

All rooms include: balcony or terrace, safety deposit box, satellite television, minibar, air conditioning, ceiling fan, and hair dryer.

Nonsmoking Rooms
The hotel has nonsmoking rooms based on availability.

Handicapped Rooms
The hotel has handicapped rooms based on availability.

Additional Bedding
Rollaway beds are not available
Cribs are available at no additional charge, based upon availability

Check-in/Check-out
3:00 p.m. check-in
12:00 p.m. check-out
Minimum check in age is 18 year round
Total Rooms: 350
Year Opened: 1997

Hotel Spring Break Policy
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Dining
Cozumel - Breakfast, Lunch and Dinner, Daily 7 AM to 9:30 PM - International Cuisine
Our international buffet restaurant. Bermuda shorts permitted. Serves daily breakfast buffet from 7 AM to 10 AM, lunch from 1 PM to 3 PM and dinner from 6:30 PM to 9:30 PM.

La Gondola - Dinner, Daily 6:30 PM to 10 PM - Italian Cuisine
Features a delightful Italian a la carte dinner menu. Elegant dress code; long trousers mandatory for gentlemen. Two dinner seating's nightly at 6:30 PM and 8:30 PM. Reservations and proper attire required.

La Hacienda - Dinner, Daily 6:30 PM to 10 PM - Mexican Cuisine
Visit La Hacienda, our Mexican specialties restaurant featuring a la carte dining. Elegant dress code; long trousers mandatory for gentlemen. Two dinner seating's nightly at 6:30 PM and 8:30 PM. Reservations and proper attire required.

La Marimba - Breakfast, Lunch and Dinner, Daily 10 AM to 10 PM - Grilled Specialties
Enjoy casual fare during the day and delicious steaks at night at La Marimba, our poolside palapa. Bermuda shorts permitted. Serves continental breakfast from 10 AM to noon, lunch from noon until 4 PM and snacks from 4 PM to 5 PM. Also features steakhouse grill with two dinner seating's nightly at 6:30 PM and 8:30 PM. Reservations and proper attire required.

Uxmal - Lunch and Snacks, Daily 12 PM until 6 PM - Casual Fare
Enjoy a light snack at our lunch buffet from noon until 4 PM and snacks from 4 PM to 6 PM at our palapa restaurant.

Mascara Nightclub - Cocktails and Drinks, Daily 11 PM to 3 AM - Dancing
Join us for a night of dancing at Mascara.

El Paso Bar - Cocktails and Drinks, Daily 11 AM to 12 AM - Domestic and Imported Drinks
Join us in the lobby bar at Iberostar Quetzal for a variety of cocktails and drinks. Snacks available after 11:30 PM.

La Plaza Bar - Cocktails and Drinks, Daily 5 PM to 12 AM - Domestic and Imported Drinks
Enjoy drinks and dancing at La Plaza. Serves drinks from 5 PM to midnight and our nighttime show begins at 8 PM.

Tikal Bar - Cocktails and Drinks, Daily 11 AM to 12 AM - Domestic and Imported Drinks
Join us in the lobby bar for a variety of cocktails and drinks. Snacks available after 11:30 PM.

Please note the following a la carte restrictions:
Stays from 2 to 4 nights are guaranteed 1 reservation for specialty restaurant.
Stays from 5 to 6 nights are guaranteed 2 reservations
Stays from 7 to 9 nights are guaranteed 3 reservations
Stays from 10 to 13 nights are guaranteed 4 reservations
Stays from 14 to 20 nights are guaranteed 5 reservations
Stays of more than 21 nights are guaranteed 3 reservations per week
All other dining will be at one of the hotel’s buffet restaurants

The Iberostar Quetzal offers the following activities:

Tennis courts
Water sports available on premises - Motorized- available on the beach at an additional charge/Non-motorized - including windsurfing, sailing and kayaking)

Activities desk/Concierge
Bike rental
Game room/Arcade

Beach, Land & Water Activities

Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.

The Iberostar Quetzal is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services)

There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000 sq ft lake pool has a central island covered with palm trees complete with a Jacuzzi. The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall. There is a swim up bar.

NEW GOLF COURSE - IBEROSTAR PLAYA PARAISO GOLF CLUB
Iberostar Hotels and Resorts officially opened the new 18-hole, par 72 Playa Paraiso Golf Club golf course at its Iberostar Paraiso Maya Resort on the Riviera Maya. The P.B. Dye designed course joins nine others on the Riviera Maya and Cozumel belonging to the Mexican Caribbean Golf Association, of which Iberostar is a founding member.

Cost is approximately $120.00 cart included. Lessons are available. Club Rental fee $40.00.

Swimming pools - 0 indoor, 3 outdoor, 1 children's

SPA FACILITIES
Spa Facilities - The Iberostar Quetzal offers the following services for a nominal fee. Spa, including steam room. Beauty Salon. Massages

- Tucky's Club - offering supervised activities for children ages 5-16. There are three different clubs available for children between the ages of 5 and 16 from 10:15 am to 5:00 pm. The Mini-Club is for kids between 5 and 7, the Maxi-Club is for 8 to 12, and the Teeny Club is for 13 to 16.

Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.
Children's Facilities
Playground
Teen Disco

Babysitting Fee: $10 per hour
Advance Notice for Babysitting: 24 hrs.
Cribs on request only, no charge, based on availability.

Daily Activities & Entertainment

Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), Theme Parties, Mascara Disco from 11 pm onward.

Hi everyone! My family and I just got back from the Quetzal on June 27th...we had an amazing time!
Beach: Great beach! One of the best in the area. Everyone seems to play the towel game, but since we weren't too interested in the palapas (they are furthest back from the water) we just grabbed a couple of umbrellas from the towel shack and opened and closed them when the sun got to be too much. Otherwise plenty of beach loungers for everyone!

Food: The breakfast buffet was fine. There is a large selection of foods to choose from. We had lunch by the pool (there are two restaurants on either side of the pool) This was ok. Plenty of salsa, guacamole, chips. Also burgers, chicken, fish, pizza, fries. Dinner buffet had a different selection every night...delicious.

Rooms: The rooms were fine. They were clean and comfortable. There was cable TV, the balcony had a small table and a couple of chairs. The bathroom was spacious (large shower). Fridge was stocked daily with water, soda and beer. Star Friends: They were the best! This group of people kept everyone entertained. They ran the pool/beach activities as well as doing the shows in the evening. They were so personable and we got to know some of them, especially Ines, Adrian, Claudia, Carrie and Eduardo! My 16 year old son was with us and they would always ask him to participate in the dance lessons, the pool games and the evening dancing which was great since he was on his own!

Drinks: I discovered a Mexican way of having beer called a Chelada which was a salt rimmed glass with lime juice and beer! Very refreshing. Mojitos were also pretty good.

Pool: Pool was huge! Lounge chairs under palapas always taken, but plenty to be found in the sun. The pool had a couple of shade beds but they were hard to get. There's also an activity pool which was good for doing laps (if you wanted to exercise some of those meals away!) There's also an adults only swim up bar which got pretty loud towards the end of the day. We didn't make it in there, but it looked like the people were having a good time!

The grounds were beautiful! We saw monkeys every day. We had a resident one outside our room who just hung out in the shade. Iguanas everywhere, peacocks, lizards and flamingos

Overall a wonderful trip..loved the Quetzal and would definitely go back!!

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Hi , We just returned to the UK on Tuesday after 2 weeks at the Quetzal, what can i say - it was everything we hoped for. After getting advice on here about interconnecting rooms and when to email we arrived after a 9 hour flight to find the said rooms allocated to us in building 27 we had a great view of the jungle and Flamingo pond. As we had stayed at the IB Maya last year we had a good idea of what to expect and were not let down. Service was great and the grounds stunning, pool great, and we loved the beach being just a step away.
How anyone cannot like this place I cant understand, the food and restaurants were all good, and bar a couple of thunder storms the weather was great too.

We would 100% recommend this complex and return tomorrow if I could.